Find It Fast Loyalty Club
Find it Fast has developed an online loyalty system that can cater for multiple merchants and members. The key idea behind this project is to put in place a single system that could be used by many merchants to target a common member database without the need for members to carry a variety of loyalty cards or install several Apps on their mobile phones.
As the system is online, it also eliminates the requirement for specialised equipment at each location. Members are identified by their mobile phone numbers and communicated to via SMS and/or our App.
The system has been developed to make the creation and distribution of your deals or notifications simple and effective.
As such you can create and distribute discount Coupons, Vouchers, Informational messages and Competitions – much of which will be sent directly to the members’ phones (based on their preferences).
What are Coupons and Vouchers etc?
Coupons – these are special offers and discounts and require a purchase for redemption
Free Product with purchase
Vouchers – these are value based and do not require a purchase for redemption
Free gift from Merchant
Voucher purchased by customer
Competition Prize Vouchers
Informational Messages – these are important messages you may want to communicate to the members
Competitions – a question and multiple choice answer based system
HOW IT WORKS
Basically, merchants will be able to create Coupons and Vouchers which will be published to our website and can be sent to members via SMS and our App.
Members will be able to redeem as soon as they receive their offer giving them instant savings which can incentivise them to purchase more.
Members will be able to set their preferences (in terms of the types of offers and notifications they wish to receive and from which merchants) and then receive coupons, vouchers and informational notifications – directly to the phones (or they access the same via our website). They can then take action e.g. redeem a discount coupon at the respective merchants.
We will likely install digital screens at each merchant (where possible) which gives the merchants the opportunity to advertise on their premises as well.
Receive coupons and vouchers designed to save them money
This is sent to their phone – so eliminates the problem of not having the flyer when they need it (lost, left at home etc)
They can set preferences so they are not bombarded with unwanted messages. They can select what messages they wish to receive based on:
They can also set the number of maximum number of messages they wish to receive per month
With message notifications off, they will still be able to access all offers via our website or App which will be updated whenever a new coupon or voucher is created
Can create an publish coupons and vouchers as and when required
This will be available to our members via our website at all times
These can also be distributed via other channels immediately or scheduled for a later date
Depending on member preferences, they will either receive the notifications via SMS or the App
Using the PIN on redeem feature, merchants can track the redemption rates
Sending out attractive, time limited offers can motivate members to purchase your goods or services
Costs are lower as you are reaching a more targeted audience
For example for the SMS distribution option, you will only be sending your deal to those who have opted in – and not others that have no interest which is a waste of money and causes an annoyance
This saves your business money and gives you a better conversion rate
Because these offers will reach those that have expressed an interest in your business category, they will be more likely to respond to your deal.